Can I update my website after launch?

The beauty of WordPress is the ease of use it provides. Each all inclusive website design project will include one hour of WordPress training, so most clients are more than capable of updating and adding website pages as needed.

What is web hosting?

Web hosting is the process of renting some web space in order to publish your website online. All our websites come with 12 month free hosting.

What is a domain name?

A domain name is a unique address which points to your website. Eg. www.netbee.digital. Many personal sites use only the domain name of their Internet Service Provider (ISP) but we strongly recommend you get your own domain name if your site is a commercial enterprise.

How long will it take to design and build my new website?

This is hard to say, as it varies greatly by client. A simple website can take as little as a few weeks and a large, complex e-commerce website can take three months. Similar to costing, the timeframe for implementation varies on complexity and the number of web pages and blog posts. In most cases, we are waiting on the client and the client is not waiting on us.

How much does a website cost?

What your website will cost will depend, to a great extent, on what you want (number of pages required, functions on the website, content management systems) – as every website is unique, the time involved in one can vary considerably compared to another.

But I see people providing instant quotes elsewhere?

If you talk to any web developer who gives you a quote without looking into your needs.. RUN!

Put it this way, imagine telling Joe Bloggs you want a car and being quoted the exact price instantly. Any fair and honest car salesperson would want to at least know the make, model and engine type of the car you’re looking to purchase, right? The same goes for building web sites.

Will I have a say in the graphic design process?

Absolutely. Our goal is to please you. We can’t do that without your input. If there are any specific design style that you would like to emulate, we can do that. If you have a logo or brand collateral that you’d like us to work around, that’s no problem. We’ll be sure your new site will be a consistent and integral part of your overall brand.

Can you design me a logo based on my current one?

Of course. You will just need to provide us with the relevant files.

Who owns the rights of your design & branding products?

All the rights of the for our designs will belong to our customers upon completion of payment.

When will I be able to contact you?

We’re available from Mon-Fri 9-5. These are our standard hours where we guarantee a response to your query. However, we will do our best to get back to you regardless of the time/day.

What if I break something on my website?

With our hourly backups, you will able to restore your own website to its prior working state. Although, if our hourly back-ups are of no use to you, we will step in and provide a helping hand.

When does my support period run out?

It doesn’t. Previous clients are still our clients. This means we will support you for as long as you need and for as long as your website remains with us.

I need to explain my problem in person

No worries. Just drop us a message letting us know you want to meet up and we will sort something out. If distance means face-to-face meetings are not possible, video calls are always an option.